Summary and Objectives.
This module covers the ‘core’ service management activities and expands the current scope of ITIL to include the ‘creation’ of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.
Boost your skills:
Gain up-to-date skills and knowledge to navigate the digital service economy
Enhance your career:
Gain recognition through the ITIL 4 Managing Professional designation.
Understand service quality and improvement methods to deliver value in your organization.
Why Choose Us?
Hands-On Virtual Lab
Hands-on experience on New Horizons’ Labs to make your software training courses even more interactive and engaging.
Guarantee to run for all courses
Industry-recognized certification to add to your workforce values.
We create innovative training solutions that works for your business and we’ll account for the results.
Low downtime and high efficiency of On-site and Virtual-Live Online Training
Course content and learning method are customized to match to your company’s goals